Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

North Oaks Family Dentistry is required by law to maintain the privacy of your protected health information ("PHI"), to provide you with this notice describing our legal duties and privacy practices, and to follow the terms currently in effect.

How We May Use and Disclose Your Health Information

Treatment. We may use and disclose your health information to provide, coordinate, or manage your dental care, including sharing information with other healthcare providers involved in your treatment.

Payment. We may use and disclose your health information to bill and collect payment for treatment, including verifying insurance coverage and submitting claims.

Healthcare operations. We may use your health information for activities like quality assessment, staff training, and normal business operations.

Other permitted uses. We may also be required to disclose your information without your authorization in certain situations, including when required by law, for public health activities, in response to a court order, or to avert a serious threat to health or safety.

Uses and Disclosures Requiring Your Written Authorization

Uses and disclosures not described above will only be made with your written authorization, which you may revoke at any time.

Your Rights Regarding Your Health Information

• Right to inspect and copy your dental records
• Right to request a correction to your records
• Right to request an accounting of certain disclosures we've made
• Right to request restrictions on certain uses and disclosures
• Right to request confidential communications by an alternative means or location
• Right to a paper copy of this notice at any time, even if you agreed to receive it electronically
• Right to be notified in the event of a breach of your unsecured health information

Our Responsibilities

We are required by law to maintain the privacy of your health information, provide you with this notice, and abide by its terms. We will notify you if a breach occurs that may have compromised your information.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at the contact information below, or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.

Effective Date and Changes

This notice is effective as of July 18, 2026 and we reserve the right to change its terms and apply the new terms to health information we already have as well as information we receive in the future. A revised notice will be available at our office and on this website.

Contact Us

Privacy Officer, North Oaks Family Dentistry
8300 Falls of Neuse Rd STE 114, Raleigh, NC 27615
(919) 676-4242 · info@northoaksdentistry.com